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Acumen Remote Monitor Services

Today, the majority of fundamental business processes rely on IT infrastructure and the impact on the business of failure or downtime of key applications is in no doubt for any IT Manager or Administrator. Yet many organizations have not yet taken steps to ensure that any potential problems are identified and resolved before they cause a costly disruption.

Remote monitoring provides proactive alerts before problems occur meaning that sudden failure of key business applications is far less likely. Alpha Data’s Acumen Remote Monitoring solution operates using Microsoft’s SCOM 2007 and provides a remote monitoring solution without any need for expensive upgrades. SCOM 2007, unlike many more costly solutions which provide larger and often unnecessary services such as document management, is entirely focused on ensuring adequate alerts and reports are available to minimize downtime.

At Alpha Data, we have a team of Microsoft specialists available whose capabilities in design, implementation and support are unparalled in the UAE and will help implement a fully customized solution for your individual business application needs. We also offer a 24x7 service level agreement with the solution which is backed by our round-the-clock NOC services.

 

Services Brochure

services brochure

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Contact

For General Service inquiries please contact:

Farid [Abu Dhabi]

Murugesh [Dubai]

For Project Management inquiries please contact:

Samer Yacoub [Dubai]

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